|
|
:: SupportMonkey 2002 ::
About SupportMonkey 2002
SupportMonkey Screenshots
Feature List
Download SupportMonkey
Purchase SupportMonkey 2002
SupportMonkey 2002 Awards
SupportMonkey requirements
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem.
It is now possible to dramatically reduce this time by having the exact information required emailed directly to you - without the client doing any work!
By simply selecting the options you need, you can create a custom 'Monkey' which can be emailed to the client. Once run, the Monkey will gather the information and return it to you via email in either XML or Text format.
Written entirely in 32bit assembly language in order to achieve maximum speed and compactness, a fully featured Monkey executable is no larger than 22kb, compressable to just over 10kb, small enough to be downloaded in only a few seconds on even the slowest dialup connection.
A fully featured plugin interface is provided, allowing unlimited expansion should you wish to develop enhancements to the Monkey's fetching ability. All such plugins are attached directly to the Monkey executable - no need for cumbersome multi-file distributions.
With the ability to save, re-use and combine Monkey templates, SupportMonkey will further reduce time spent gathering information and enhance your support desk's efficiency and productivity.
SupportMonkey Screenshots
|
| Primary Feature List |
Data Collection Groups |
Generated retrieval applications (monkeys) have an extremely small disk and memory footprint due to the retrieval part of this application being written completely in assembly language.
Huge selection of data available for retrieval simply by clicking on the available options.
Reports can either be generated in user friendly Text files or the universal data standard XML which allows for extremely powerful data transformation, analysis and importing to any modern database application.
Simple plugin interface allows developers to create addon components for SupportMonkey which integrate seemlessly with the generated monkey.
Reports can be automatically emailed without any user intervention.
Compatibility with all 32bit versions of Windows including NT4, Windows 2000, Windows XP, Windows 95, Windows 98 and Windows Millenium.
Excellent value for money
Minimal system requirements (see below)
|
Windows Information ( 8 options)
Processor Information (10 options)
Memory Information ( 6 options )
Display Information 5 options)
Disk Information (7 options)
File Information (6 options)
Installed Applications
Running Applications
Registry Settings (unlimited)
INI Settings (unlimited)
Environment Variables (unlimited)
Network Adapter Information
Modem Information
BIOS Information
Unlimited expansion through simple Plugin Interface
|
|
Obtaining an Evaluation Version
|
A free evaluation is available from our
download page. Only 358kb!
The demo version does not allow access to every available feature. The
remaining features may be obtained by purchase of a licence.
Ordering SupportMonkey 2002
|
Monkey licensing options are available for a wide variety of situations.
For use by a single person please purchase a single user licence.
If you require a licence for multiple users you may choose a 10 user, single site or corporate licence.
A single site licence allows unlimited use at a single company location.
If your company has several offices you may find it beneficial to consider purchasing the corporate licence - allowing use by anyone within the company at any of the offices.
Should you wish to discuss any of the licensing options with us, please feel free to email sales@nitrotech.co.uk
| SupportMonkey Licences |
|
|
Single Seat
|
$29.95 |
licence for a single installation of SupportMonkey.
|
|
|
10 Seat Licence
|
$149.95 |
License for 10 installations of SupportMonkey within a single organisation.
|
|
|
Site Licence
|
$224.95 |
Unlimited use within a single company site.
|
|
|
Corporate Licence
|
$399.95 |
Unlimited use within a company (multiple sites).
|
|
SupportMonkey 2002 Awards
|
http://www.filehungry.com 
SupportMonkey will run on any computer with Windows 95 or
greater. ie. Windows 95/98/98se/ME/2000/NT/XP
600kb disk space.
The help file will require either IE4 or higher to be installed,
or the free Microsoft HTML Help update, available from:
http://download.microsoft.com
|
